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Videos uploaded by user “TechSupportDell”
How to Avoid ESD Damage
 
02:31
Do you need to repair or upgrade your Dell computer. Learn how to avoid unintentional damage to your sensitive computer components with this short video. This video will help to explain the concept of electrostatic discharges (ESD) and several simple strategies to help avoid damage. This video is a great way to understand how to avoid damaging your system any time you are working with internal components, like the motherboard, memory (RAM), hard drives, optical drives, PCI and PCI-E cards. Avoid damage when servicing, repairing or upgrading your Dell computer. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 147009 TechSupportDell
Computer Processors Explained (Official Dell Tech Support)
 
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How do computer processors work? In this video, get to the "core" of computer processors explained. Understanding computer processors can help you get better performance from your PC. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 114087 TechSupportDell
What is Malware
 
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For more information please visit http://dell.com/support
Views: 33010 TechSupportDell
How to Avoid Laptop Overheating (Official Dell Tech Support)
 
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Watch our 5 tips on how to avoid laptop overheating issues. High heat can damage internal components so these simple tips can save you from shutdown anxiety and replacement repairs. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 120294 TechSupportDell
How to Disable Superfetch (Official Dell Tech Support)
 
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Superfetch and Prefetch services impact your PC's performance and are notorious for occupying the disk at 100%. In this video we show how to disable Superfetch and Prefetch in Windows 10. For more information please visit http://dell.com/support For support questions email us at [email protected] VIDEO TRANSCRIPT Welcome Dell Tech Support. Prefetch & Superfetch are services that pre-load programs, apps and files for improved responsiveness but can sometimes eat up your computer’s disk space. Today we will look at what to do when the Task Manager shows that the disk is used being used at 100% by these services. To disable these services, press the WINDOWS key and the R key to open the Run operation. Type in ‘services.msc’ and click OK. Scroll down to Superfetch and double click on it. In the General Tab, change the Startup type to Disabled. Click Apply and then OK. Press the WINDOWS key and R key again and type in ‘regedit’ and click OK. The Registry Editor program dialogue box will open. Click Yes to accept changes. Expand H-Key-Local_Machine then System. Next expand CurrentControlSet and then Control. Scroll down to Session Manager and expand it. Expand Memory Management and open the PrefetchParameters folder. In the right pane, double-click on EnablePrefetcher and set its Value data to zero ( 0 ) to disable it. Do the same for EnableSuperfetcher if your system has it listed. Click OK, close the window and restart your System. Check your Task Manager to see if this resolves the problem. If it does, you can leave these services disabled if your system contains a Solid State Drive (SSD). However, if the problem persists, or you have a Standard Hard Drive (HDD) and the problem appeared recently, we recommend restoring your operating system to an earlier date. To check which type of hard drive you have, the easiest way is to press the WINDOWS key and the S key to open the search box and type in Optimize. Click on Defragment and Optimize your Drives and look under Media Type for the drivers listed (SSD or HDD). To learn how to restore your operating system to an earlier date, watch these instructional videos about performing a system restore, creating a restore point date, and backing up your data. How to Perform a System Restore in Windows 10 https://youtu.be/j5OZPb0Wdp4 How to Create a Restore Point in Windows 10 https://youtu.be/eq4LJ2u2gcs How to Back Up your Data https://youtu.be/zaEXhLqI0LA If you have any questions or need additional help, contact us through our social media support through Facebook or Twitter and a Dell tech expert will be happy to assist you. Thanks for watching. Be sure to check out our other tips and tutorials available on this channel, and please don’t forget to subscribe. See you next time!
Views: 57592 TechSupportDell
How to Create a Recovery Drive Windows 10 (Official Dell Tech Support)
 
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Learn how to create a recovery drive Windows 10 in a few clicks. Create a USB recovery drive to help you with troubleshooting and restoring your computer. You will need to use an empty USB drive. For more information please visit http://dell.com/support For support questions email us at [email protected] VIDEO TRANSCRIPT Welcome to Dell Tech Support. Windows 10 allows you to create a recovery drive, which is useful when you are having computer issues. With it, you will be able to troubleshoot and even restore your computer if necessary. The recovery media also gives you access to Windows advanced startup options. To open the recovery drive creation tool, in the Start Menu type Recovery. Look for the option Create a Recovery Drive and click on it. Click YES to allow changes. The Recovery Media Creator will open on your desktop. Make sure the box to back up system files is checked and then click Next. After the Recovery Drive is configured, you will be prompted to select Connect a USB Drive (using an empty USB drive with at least 4GB is highly recommended). Insert your USB drive, and then click Next. When ready, click the Create button to have the files copied to your USB drive and wait. After the process is complete, if your computer came with a recovery partition (a recovery partition is present in most computers; but not in some systems that have been modified), you will be asked if you want to delete the recovery partition. You can copy it to your recovery drive. This process uses much more space, so you will need USB drive with ample capacity (it is recommended to use a USB drive with at least 16GB of memory). After you copy the recovery partition, Windows will ask you if you want to delete the recovery partition on the hard drive. If you do delete this recovery partition, you will need this USB drive to refresh and reset your PC in the future. If you have any questions or need help, contact our social media support through Facebook or Twitter. Thanks for watching and be sure to subscribe to our channel. See you next time!
Views: 292504 TechSupportDell
Understanding Parity
 
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Learn more about parity in RAID arrays. For more RAID topics go to dell.com/support
Views: 7272 TechSupportDell
USB Explained (Official Dell Tech Support)
 
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This video USB Explained gives a comprehensive summary of the main types of USB connectors. What is the difference between USB 2.0 and USB 3.0, as well as USB 3.1? What is USB Type-C? Learn the basics in terms of speed, data transmission, power, and versatility. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 38129 TechSupportDell
How to Remove a Virus from your Computer (Official Dell Tech Support)
 
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If your computer has a virus don't panic. Take the steps outlined in this video about how to remove a virus from your computer. Removing it is easier than you think! Whenever you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out https://youtu.be/DojGXi57jB8 For additional guidance with your PC's maintenance and troubleshooting visit http://dell.com/support
Views: 46916 TechSupportDell
How to Upgrade to Windows 10 from Windows 7 (Official Dell Tech Support)
 
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In this video we will show you how to upgrade to Windows 10 from Windows 7 step-by-step. Upgrade your existing Windows 7 OS now and get yourself acquainted to the latest Microsoft technology. You can check your Dell system compatibility for upgrade at http://www.dell.com/support/article/us/en/19/SLN297954/en Microsoft Support - Get Windows 10 app doesn’t appear on Windows: https://support.microsoft.com/en-us/kb/3081048 For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 43975 TechSupportDell
How to Partition a Hard Drive on Windows 10 (Official Dell Tech Support)
 
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Watch how to partition a hard drive on Windows 10. Learn how to create a partition, how to resize a partition, how to format a partition, how to delete a partition, and how to change partition name. For more information please visit http://dell.com/support For support questions email us at [email protected] VIDEO TRANSCRIPT Hi welcome to Dell Tech Support. Managing partitions can be tricky but Windows 10 provides powerful and easy-to-use tools for this. In this video we will show you how to use them to create and organize disk space. Accessing Disk Management. Right click on the start button and click on Disk Management. In the new window you will see two panes. The top one shows a list of your Disk Partitions, referred to as Volume. Here you can find information such as the status, total capacity, and how much free space is available. In the bottom pane is your physical hard disk which provides a better picture of which partition is located on which drive. Resizing a Partition. To change the size of a partition, right click on it and select Shrink Volume. Resizing it will help free up overall space so you can allocate it somewhere else. Read the Information about limitations. Enter the amount you want to decrease and click on Shrink. This amount will now appear as Unallocated and can be added to another partition by Extending. Creating a Partition. With any unallocated space available, you can also create a new partition. Right click on the unallocated space and select New Simple Volume. The wizard will open and just follow the steps. Choose the size and assign your new drive a letter. In the Format window, use the default settings, but you can enter a new name, and continue. When finished, you will have a new volume to utilize. Changing Drive Letters. If you want to change the letter, simply right click on the partition and choose Change Drive Letter and Paths. Formatting a Partition. To format a partition, right click on it and choose Format. From here you can change its name, its file system and unit size. When you format, be aware that all the data on that partition will be lost, so make sure you move anything that you want to keep. Deleting a Partition. To delete a partition (or volume) right click and choose Delete Volume. Deleting it will define the space as unallocated and any data that was on that partition will be deleted too. For other related information, check out these hard drive videos on Troubleshooting https://youtu.be/T4YZebIiiRs and Disk Clean Up https://youtu.be/v2FxZaYWKpE. If you have any questions or need more help, contact us through our social media support on Facebook or Twitter. Thanks for watching and don’t forget to subscribe to our channel. See you next time!
Views: 46652 TechSupportDell
What happens when a Laptop overheats? (Official Dell Tech Support)
 
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What happens when a Laptop overheats and how can you tell? Learn the tell-tale signs of overheating and when it is actually normal for a laptop to run a little hot. There's even a quick tip! For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 27582 TechSupportDell
5 Ways to Check for Viruses (Official Dell Tech Support)
 
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Here are 5 ways to check for viruses on your computer. Viruses can affect certain aspects of your system giving you an indication that your computer may be infected. Use Adware and reliable Antivirus software help keep your system virus-free. Keep your antivirus protection updated and run an antivirus scan often. For more information please visit http://dell.com/support. For support questions email us at [email protected] Hello, welcome to Dell Tech Support. There is a pretty good chance that your computer has a virus on it right now and you don’t even know it. Here are few ways you can tell it’s probably infected. Five ways to know if you have a virus. Undesired ads are popping up. If unwanted advertisements are popping up on your screen all too often, that´s a bad sign. This usually happens when your PC has Malware, especially because today’s browsers have popup protection to keep them away from most malicious websites. Ads can also pop up without even having your browser open. In this case, your PC is probably infected by a Malware called Adware and it is best to use an Adware removal tool to see if you are infected. Your system is running slow. Your computer can have slow performance because a hard disk needs defragmenting or it needs more memory (RAM) or because of a virus. To check for viruses, open the task manager and see if some tasks are using your processor at 100%. If there are some, it is a good indication that your computer is infected by a virus, so you should run an antivirus scan. Messages you didn’t send. One of the main goals most viruses have once they infect your computer is to spread the virus as far as possible. And to do that, they send messages to your contacts on Facebook, Twitter, email and other social networks without your intention. In almost all cases, these messages will include a link or attachment so people will also load the virus. If you find any extraneous messages in your outbox, then you should run an antivirus scan. Your PC settings have changed. If you notice your desktop looks differently than it did the day before, and you didn’t do anything to it, you may have a virus. Most commonly, your homepage is not what you configured or the icons direct you to the wrong applications. Pay attention to these things and if you have any suspicions, then run an antivirus scan to be safe. You can´t access some tools and programs. When your PC is infected, it might start to behave strangely. For example, pressing CRTL + Shift + ESC as a shortcut command to open the task manager but instead you get an error message. Or if you have trouble opening a program then there is a good chance your PC could be infected, so run an antivirus scan. It is important to keep your antivirus program updated. It is also a good idea to set up a routine scan schedule. If you have any questions or need help, please contact us through one of social media channels. Thanks for watching and don’t forget to run an antivirus scan. See you next time!
Views: 69126 TechSupportDell
Graphic Cards Explained (Official Dell Tech Support)
 
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Graphic cards explained reveals how they function, the differences between dedicated and integrated cards and also covers how to find their properties in your system. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 12980 TechSupportDell
How to Get Your Computer to Boot Up Faster (Official Dell Tech Support)
 
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Here are 5 ways about how to get your computer to boot up faster. Helpful Links: Learn to update BIOS https://youtu.be/oQAo5mTjuEY, access our Dell support site www.dell.com/support, and watch how to back up your data https://youtu.be/zaEXhLqI0LA If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 16934 TechSupportDell
How to Backup Files - It's Simple! (Official Dell Tech Support)
 
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Watch how to backup files, documents and photos using the most common options including the Cloud. Learn a useful tip about transferring complete folders. To find out more about backing up your Operating System watch our YT video "How to Create a USB or DVD to Reinstall Windows 10" by visiting the link http://bit.ly/1RA76Tk. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 16515 TechSupportDell
How to Find Drivers and Update Them (Official Dell Tech Support)
 
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Learn how to find drivers and update them and see how easy it is to help keep your system running smoothly. Visit Dell's Drivers Help page at http://dell.to/1qMOb1R For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 57809 TechSupportDell
OEM Windows 10 Activation (Official Dell Tech Support)
 
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Learn about OEM Windows 10 Activation for Dell systems. Dell computers now come with Windows 10 pre-installed. No more CDs or Prdouct Key stickers are necessary. Watch how to resolve any automatic activation issues with some simple troubleshooting. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 77325 TechSupportDell
No Power? Learn about Dell's Built In Self Test for power
 
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Watch this introductory guide for troubleshooting and isolating power issues in newer Optiplex and Precision Workstation desktop systems. Many desktops are now configured with a Built-In Self-Test (BIST) for the power supply. The BIST can be used to isolate and troubleshoot power failures throughout the system. To learn more about your Dell system, consider visiting dell.com/manuals. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 487246 TechSupportDell
How to Fix Laptop Battery (Official Dell Tech Support)
 
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How to Fix Laptop Battery: Laptop battery issues do vary and these troubleshooting steps can resolve some of the most common issues for symptoms such as: laptop battery not detected by PC; laptop battery not charging; laptop battery percentage not increasing; battery indicator LED does not illuminate or battery LED blinking constantly. LINK: ePsa Codes https://dell.to/2DtWYNb LINK: How to Fix AC Adapter https://www.youtube.com/watch?v=2KNgJgxZS9Q LINK: How to Run a System Restore https://youtu.be/fKSgfxv2_CU LINK: How to Update BIOS https://www.youtube.com/watch?v=oQAo5mTjuEY If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 35464 TechSupportDell
Improve PC Performance (Official Dell Tech Support)
 
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Improve PC performance with these 8 tweaks. Try one or do them all! LINK to restore your PC to an earlier date at https://youtu.be/j5OZPb0Wdp4 If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out https://youtu.be/DojGXi57jB8 For additional guidance with your PC's maintenance and troubleshooting visit http://dell.com/support
Views: 41974 TechSupportDell
Caring for your Notebook and Charger (Official Dell Tech Support)
 
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Caring for your Notebook and Charger will help their longevity and improve their performance. Keep them in good working condition by following these simple, but often forgotten, steps. For more information please visit http://dell.com/support For support questions email us at [email protected] Hi welcome to Dell Tech Support! Caring for your laptop & charger and avoiding certain situations can extend the life of your products and improve their performance. Here are a few simple tips to help prevent damage and keep them in good working condition. The charger is one of the most important accessories that comes with your computer. Avoid bending or twisting the cable at the flexible joints. When storing it, carefully wrap the cable around the brick leaving a small loop to avoid tension. When the charger is connected to the notebook, place it in a ventilated area on a flat surface and be sure that there is no stress on the cable. Avoid using adapters and extension cords whenever possible, especially multi-adapters. When turning off your computer, first unplug you charger from the outlet, then then unplug it from your computer. When the notebook is turned on and in use, always use a flat, sturdy table whenever possible. And after you shut it down, check to make sure nothing is left on top of the keyboard before folding your notebook closed. When your notebook is closed, anything on top of it can damage the LCD. Always check the orientation of your USB or audio device plugs before inserting them into their proper ports and identify any corresponding symbols. This will help avoid damaging any pins or terminals. When you are “on the move”, it’s best to use a backpack or case which are specifically designed for notebooks. An unprotected notebook stored loosely inside a regular backpack may actually damage internal components, even the hard drive. Choosing a backpack or case with extra padding or special compartment will help keep your notebook snug. Avoiding accidents and extreme conditions is also very important for your system’s well-being. Watch this video for even more information. https://www.youtube.com/watch?v=qZ34IRZFmGs . Have other questions or would like more help, contact us through our social media support on Facebook or Twitter. Thanks for watching, and be sure to subscribe to our channel. See you next time!
Views: 6672 TechSupportDell
BIOS Explained (Official Dell Tech Support)
 
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Learn the basics in this video BIOS Explained. To learn more about BIOS check out this link http://www.dell.com/support/Article/us/en/19/SLN129956/EN For more information please visit http://dell.com/support VIDEO TRANSCRIPT Hi Welcome to Dell Tech Support. We’ve all heard of BIOS, but what exactly is it and what does it do? BIOS stands for Basic Input and Output System. BIOS contains all the basic software required to…Boot the motherboard Check the installed devices and Load the operating system. The main functions that are allowed to be customized within BIOS are the Date and Time, the Boot Sequence, Advanced Boot settings, System passwords for the administrator and the hard drive, and Adjusting the number of cores used by the processor and the operating speed. Every time you turn on your computer, it goes through four processes: CHECK the information stored in CMOS, a tiny memory located on a chip on the motherboard, and check the information about the hardware configuration. POST makes a brief test on the physical components, such as the hard drive and the processor, to see if everything is okay. ACTIVATE the components installed on the computer, such as expansion cards, like the video card and the external audio. Finally the BOOT; starting the Operating System. Basically, BIOS is the system behind your system. It has a lot of responsibility. It is what’s happening behind the scenes every time you turn on your computer. To learn even more about BIOS, visit the link in the description below. Do you have other questions? Contact us through our social media support on Facebook or Twitter. Thanks for watching and be sure to subscribe to our channel. See you next time!
Views: 17149 TechSupportDell
How to Fix Computer Freezing (Official Dell Tech Support)
 
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How to Fix Computer Freezing: If at times you find your PC becoming unresponsive and freezes suddenly, it’s a good idea to do a thorough check of the system. FYI: There are different types of system freeze issues and each category is detected by the system behavior. The problem can be categorized into Hang, Random Hang, Generic Freeze and Single-app Freeze. LINK How to Update PC Drivers https://www.youtube.com/watch?v=L1tW_FlcNAs If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 6698 TechSupportDell
Dell SSD Upgrade (Official Dell Tech Support)
 
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Performing a Dell SSD upgrade from an HDD is one of the best upgrades you can do for your computer. Here is an overview of the advantages and how you can do it. If you do have an HDD computer, you will need to verify if your PC also has SSD capability. Solid State Drive (SSD) is a high-performance plug-and-play storage device that contains no moving parts. Hard Disk Drive (HDD) is the mechanism that reads and writes data on a hard disk. If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out https://youtu.be/DojGXi57jB8 For additional guidance with your PC's maintenance and troubleshooting visit http://dell.com/support
Views: 58003 TechSupportDell
Clean Install Windows 10 (Official Dell Tech Support)
 
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This video demonstrates how to clean install Windows 10 which is applicable for a clean install of Windows 10 April 2018 Update version 1803 as well as for a clean install of Windows 10 Fall Creators Update version 1709. LINK Dell OS Recovery Tool http://bit.ly/ISODell LINK How to Backup your Data https://youtu.be/zaEXhLqI0LA LINK OEM Windows 10 Activation https://www.youtube.com/watch?v=odx2C_UcWMw If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 50860 TechSupportDell
How to Speed Up Your Computer in Windows 10 (Official Dell Tech Support)
 
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Learn how to speed up your computer in Windows 10. Fix boot speed in Windows 10 as well as your PC start time and other speed issues. Tools for your PC's health are provided through Dell's SupportAssist. Use the following link to get all the SupportAssist information you need. https://www.dell.com/support/contents/us/en/04/article/product-support/self-support-knowledgebase/software-and-downloads/supportassist If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt
Views: 81034 TechSupportDell
How to Create a USB or DVD to Reinstall Windows 10 (Official Dell Tech Support)
 
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Watch and learn how to create a USB or DVD to reinstall Windows 10. In few simple steps, you can create your own installation media with the help of Microsoft media creation tools. Use this link to download the tool from Microsoft's website: https://www.microsoft.com/en-us/software-download/windows10 For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 15536 TechSupportDell
How to Create a Restore Point in Windows 10 (Official Dell Tech Support)
 
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Learn how to create a restore point in Windows 10 for your system. It's best to first create a system restore point date when performing a system restore. For additional information please visit http://dell.com/support For more support questions email us at [email protected]
Views: 5780 TechSupportDell
How to install a Hard Drive (Official Dell Tech Support)
 
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Watch how to install a Hard Drive and learn to do it yourself. Take the necessary steps to avoid ESD (Electrostatic Discharge) damage and read about important details for your specific product model. For more information please visit http://dell.com/support For support questions email us at [email protected] Hi, welcome to Dell Tech Support. Installing an additional hard drive sounds complicated but it’s not. Of course, not every system has this option, but if you do, watch how you can install and configure a new hard drive. To check if your computer has an expansion option, visit our Website, dell.com./support, enter your service tag and click on Manuals. For this demonstration, we will use the XPS 8300 model. Before you begin, you need to access the equipment/product manual https://youtu.be/zduWW3QK6po and learn about Electrostatic Discharge protection https://youtu.be/bxugZ4cyf3Q. Click here to watch these videos for help. You will also need a Phillips head screwdriver and a grounding wrist strap or mat if you have one. First, open the side cover with the Phillips screwdriver. Now, locate the hard drives. If your computer has the expansion option, it will have a space to fit a new hard drive. Using the SATA cable, which is blue, and the power cable, which is many colored wires, disconnect it from your computer. Insert the new hard drive into the correct slot and secure it with the screws and close the case. To make sure the new HD has been properly installed, you need to check the BIOS. Turn on the computer and press the F2 key on the keyboard. Inside BIOS, go to GENERAL, then SYSTEM INFORMATION SYSTEM and finally DEVICE INFORMATION and confirm that there are two hard drives being recognized. If everything is okay, exit BIOS and go to Windows. If it is not being recognized, turn off the computer and check the cable connections. Within Windows, it should be automatically recognized as a new disk. But if it is not, then do the following. Right Click on the main menu icon and click on DISK MANAGEMENT. It will probably appear as ALLOCATED. Now to format it and give it a Letter I.D. so Windows will recognize it. Right Click on it and select NEW SIMPLE VOLUME. In the next window, just continue. Select the disk size. The value shown is the actual size of the disk and does not need to be modified. And continue. Assign a letter for the drive which will appear in Windows and continue. Now select FORMAT THIS VOLUME and set as the following. FILE SYSTEM: NTFS, SIZE OF ALLOCATION UNIT: DEFAULT, VOLUME LABEL: the letter name you gave the hard drive, the one that appears in Windows. Check the PERFORM QUICK FORMAT. Click FINISH and you are done. Your new hard drive is installed, configured and ready to use. If you want to configure your new hard drive differently, watch our videos about RAID concepts and levels to understand the benefits of building RAID on two or more drives. Introduction to RAID https://www.youtube.com/watch?v=iaUYXDXwoNo Understanding RAID https://www.youtube.com/watch?v=7NH_i_puXgE . If you have any questions or need help, contact us through our social media support on Facebook or Twitter. Thanks for watching and if you have any tips to share please leave a comment. See you next time.
Views: 21981 TechSupportDell
Power and Sleep Settings Windows 10 (Official Dell Tech Support)
 
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For the power and sleep settings Windows 10 there are many different options available. We will explain Sleep vs Hibernate and how to customize power settings. Adjusting the power and sleep buttons and lid settings can help extend your laptop battery life. If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on ourDell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out https://youtu.be/DojGXi57jB8 For additional guidance with your PC's maintenance and troubleshooting visit http://dell.com/support
Views: 10374 TechSupportDell
Troubleshooting Hard Drive (Official Dell Tech Support)
 
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Troubleshooting hard drive issues can help you get your operating system running again if your computer is not booting up. Hard drive repair can usually be done with tests or downloads but sometimes requires manual techniques. Watch and learn how. Hi welcome to Dell Tech Support Heat, physical damage and time are the main factors that can ruin your hard drive. In this video, will look at some diagnostic methods to resolve some common issues with hard drives. Each method is different depending on the symptoms. For example, when you turn on your computer and the operating system does not start, you will probably get one of these error messages on the BIOS screen. Hard Drive not Detected, No Boot Device Found, No Boot Partition Found, Data error Reading Drive, Seek error Sector not found, Missing Operating System, Drive not Ready, Blank screen with flashing Cursor, Hard Disk Drive, Failure, Primary Hard Disk Failure. At this point, there are two ways to diagnose the problem. Before tackling this process, watch these helpful videos: How to avoid ESD Damage and How do I find my Product Manual. https://youtu.be/bxugZ4cyf3Q https://youtu.be/zduWW3QK6po Unplug your computer, and for a laptop you should also remove the battery. Disconnect and reconnect the Hard Drive’s power cable and data cable. Restart your computer. If it starts normally, the problem was with the power connections. The other way is to use a pre-boot system assessment tool called ePSA. Turn on your computer and press the F12 key. In the Boot Menu, select Diagnostics. Make a note of any error codes that appear. For more details about this test, check out our video about ePSA: Diagnose Hardware Issues on your Dell Computer. https://youtu.be/rMBIyeelQA0 If the operating system starts, there is still a two-step process to complete. Go to dell.com/support and enter your computer’s service tag. The first step is to ensure that the BIOS and the Firmware for your hard drive are up to date. Select Drivers and Downloads. Click on the tab Find it Myself, then on More Filters, and expand Type. Check the boxes for BIOS and Firmware to get update information. If there are any newer releases than your current versions, download what you need and install them. The second step is to run the diagnostic on the hard drive. On your Product Support page, select Diagnostics and try the Quick Test first. If necessary, you can run the Full Test afterwards. If any error code appears, write it down and contact us through one of our social media support channels. For an introduction to this type of support, watch our video: Dell Social Media Support. https://youtu.be/Cc_JvlAHjM8 If your hard drive reboots, then you should consider backing up your as this may be an indication that your hard drive may be nearing the end of its life. For information on how to back up your data, watch our video: How to back up Files. https://youtu.be/zaEXhLqI0LA If you have any questions or would like more help, please contact us on Facebook or Twitter and we will be happy to assist you. Thanks for watching, and be sure to subscribe to our channel. See you next time. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 122086 TechSupportDell
Updating the Firmware on LSI 9271 RAID Controllers
 
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Firmware updates improve performance and reliability. Watch this video to learn how to keep up to date.
Views: 15266 TechSupportDell
Troubleshooting Memory Errors on Dell Desktops
 
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Learn how to troubleshoot memory errors on Dell Desktop systems. This video will guide you through the use of standard troubleshooting methods, and Dell specific tools, to identify and isolate memory failures. For additional resources, consider reviewing the Dell Product Page for your product at http://dell.to/12htI7F
Views: 15017 TechSupportDell
No POST Troubleshooting (Official Dell Tech Support)
 
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No POST Troubleshooting: Watch this video to learn how to identify when your computer is experiencing No POST and the troubleshooting steps you can take. No POST it is different than No Boot. POST stands for Power On Self Test which your computer does every time it starts up. It puts your system through a series of hardware checks and reports any faults. LINK How to Fix a Computer that Won’t Boot Up https://youtu.be/oRWmOcGd-Uc LINK Fix Boot in Windows 10 https://youtu.be/keVTS3-9Akg LINK No Video Troubleshooting Steps https://youtu.be/280107B34lE If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 13072 TechSupportDell
How to Disable Windows Search (Official Dell Tech Support)
 
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Watch how to disable Windows Search service if your Task Manager shows that it is using your disk space at 100%. Disabling the Windows Search service and performing an "Easy Fix" usually resolves this issue. Microsoft Windows Search troubleshooter link http://support.microsoft.com/mats/windows_search For more information please visit http://dell.com/support For support questions email us at [email protected] VIDEO TRANSCRIPT Welcome to Dell Tech Support. When your system is slow or your computer performance drops, it always a good idea to open the Task Manager to investigate. Today we will focus on the specific case to disable the Windows Search service when the Task Manger reveals that the CPU or the Disk is at 100% occupied. Press the WINDOWS key and the R key to open the RUN operation. Type in "services.msc" and click OK. Scroll down to Windows Search and double-click on it. In the General Tab, change the Startup type to Disabled. Click Apply, then OK, then restart your computer. If this does not resolve the problem, then go back and re-enable the Windows Search. If this does resolve the problem, this is not a complete long term solution. Either way, you will need to do a fix using the MS website. Use the link provided in the description below http://support.microsoft.com/mats/windows_search and in the ‘Easy-Fix’ list look for "Find and fix problems with Windows Search.” Clicking on it will initiate a Search Diagnostic download in which you can run the Microsoft utility troubleshooter and just follow the instructions. If the problem persists try restoring your operating system to an earlier date. Watch these videos for information about how to do that. How to Perform a System Restore in Windows 10 https://youtu.be/j5OZPb0Wdp4 and How to Create a Restore Point in Windows 10 https://youtu.be/eq4LJ2u2gcs . If you have any questions or need additional help, please contact us through our social media support on Facebook or Twitter and a Dell tech expert will be happy to assist you. Thanks for watching, and be sure to check out our other tips and tutorials available on this channel, and please don’t forget to subscribe. See you next time!
Views: 20248 TechSupportDell
Out of Box Setup: Dell MSA14 Single Monitor Arm Stand
 
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Step-by-step instructions for setting up your Dell MSA14 Single Monitor Arm Stand. How to attach the stand to your workstation, assemble the stand, and mount the monitor. Plus, how to adjust the stand to your preference. Interested in purchasing? Click here: http://dell.to/1EBAB3A Want to see more information about our monitors? Click here: www.dell.com/monitors For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 58883 TechSupportDell
How to Update BIOS (Official Dell Tech Support)
 
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Watch and learn how to update BIOS. Updating BIOS will update the programming of the most basic hardware in your computer. It's adanvantageous to know when the latest BIOS update is available so you can download and install it when necessary. You can use Dell SupportAssist to help with BIOS updates. Before starting the update, all Dell laptops must have their battery in place, be plugged in to a power source, and have at least 10% battery charge remaining. LINK for the Dell SupportAssist direct download is http://content.dellsupportcenter.com/updates/aulauncher.exe or go to our website at http://dell.to/2EpwpND If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out https://youtu.be/DojGXi57jB8 For additional guidance with your PC's maintenance and troubleshooting visit http://dell.com/support
Views: 123006 TechSupportDell
Desktop Computer Not Turning On (Official Dell Tech Support)
 
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For a Desktop computer not turning on, or showing a blank screen, it could be because of residual static electricity called flea power. Here is a very simple step to remove the flea power by doing a power drain on your computer. If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out https://youtu.be/DojGXi57jB8 For additional guidance with your PC's maintenance and troubleshooting visit http://dell.com/support
Views: 5466 TechSupportDell
How to Run System Restore Windows 10 (Official Dell Tech Support)
 
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Learn how to run system restore in Windows 10 using the recovery environment (Windows RE) using external media (USB flash drive). This video focuses on running system restore from within the Windows Recovery when you are experiencing No Boot. LINK: How to create an ISO recovery media https://www.youtube.com/watch?v=WwlY-os0KyA If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 49369 TechSupportDell
How to Fix a Boot Up Problem (Official Dell Tech Support)
 
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Watch how to fix a boot up problem by checking BIOS settings. Having the proper settings can help resolve boot issues. Learn how to restore BIOS settings, change the boot mode (Legacy/UEFI), boot sequence and SATA operation. If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 264440 TechSupportDell
How to Maximize Gaming Performance (Official Dell Tech Support)
 
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Learn how to maximize gaming performance and optimize your Dell PC to operate at its best. From adjusting settings to upgrading components, we show you 7 things you can do that can help give your system a boost. If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1 LINK Game Mode Windows 10 https://youtu.be/gUxSD22LrR0 LINK How to Avoid ESD Damage: https://youtu.be/bxugZ4cyf3Q ESD: For additional information on protection against electrostatic discharge, visit our site at http://www.dell.com/learn/il/en/ilcorp1/emc-notices-esd-protection. WARRANTY & REPAIR LIMITATIONS: Your Dell-branded computer is covered by a limited warranty, as are any components bought through the Dell website. If you upgrade your computer with a component from Dell, it will be covered under the computer’s original warranty. If, however, you purchase your component from a third-party, it will be covered by the component manufacturer’s warranty. While the act of upgrading your computer does not violate your Dell warranty, you should also be aware that If you damage your computer while installing a third-party component, the computer’s original warranty will not cover any related repairs
Views: 15323 TechSupportDell
Disk Cleanup (Official Dell Tech Support)
 
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Use storage settings to do a disk cleanup and defragmenting (defrag) on your hard drive to free up disk space. We look at Windows 10, but many tips are the same for other systems. Note: this process will only work for solid hard drives, it does not work with SSDs. For more information please visit http://dell.com/support For support questions email us at [email protected] Hi, welcome to the Dell Tech Support Are you looking for more space on your hard drive? We'll show you how to use storage settings to optimize drive space. To access the storage settings, click on the Windows icon and then click on Settings. Select System and then select Storage. Depending on your configuration, you will see one or more drives for your system. For each drive, you can see how much memory is being used and how much is still available. Clicking on each one reveals more storage details from where you can remove temporary files or uninstall programs. The C drive is your computer’s main drive by default. So we will use this one as an example. Starting with System and Reserved, click on it to open it. System Files should never be touched but the Hibernation File can be turned off especially if you don’t use this power option mode. To do this, you will need to open an administrator mode command by right-clicking on the Windows icon and selecting Command Prompt (Admin). Select Yes to allow changes and at the prompt type the following command: powercfg /hibernate off. On-screen verification will not be shown after entering the command. Next we will look at Apps and Games. Clicking on it will give you access to everything installed on our system. You can sort by drive, app size, or even look for a specific app name. There will be games and programs that have been installed without your knowledge and from here you can delete them. Double click on any you do not want and then click on Uninstall. Go through each drive to make sure you got them all. Another category to check is Temporary Files. Open it to delete your Temp files, and you can also empty your Recycle Bin from here. There are two additional tools that help with Disk Management: Disk Cleanup and Defragmenting. Right click on the Windows icon and then on Disk Management. Right click the C: Drive and select Properties. Click on Disk Cleanup. Wait for this tool to organize your files and click OK when it is finished. Inspect the files selected before deleting any. For defragmenting, open the Properties Tools tab and select Optimize to run the defragment drive process. This can take a while depending on how much your system needs. If you have any questions or need more help, contact us through one of our social media channels on Facebook or Twitter. Thanks for watching and if you have any tips please a comment. See you next time!
Views: 6010 TechSupportDell
Office 2016 Activation (Official Dell Tech Support)
 
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Get help with Microsoft Office 2016 activation issues for your Dell computer. Link for the Office download go to www.office.com/myaccount Link for the Microsoft troubleshooting tool use http://aka.ms/diag_97275 If you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out http://dell.to/2tbhVvt For additional guidance with your PC's maintenance and troubleshooting visit http://dell.to/2te92S1
Views: 87543 TechSupportDell
How to Format a Flash Drive on Windows 10 (Official Dell Tech Support)
 
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Watch how to format a flash drive on Windows 10 and learn about the different file system types most commonly used. This video will help you choose the right one for your needs: FAT32, NTFS, or exFAT. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 26403 TechSupportDell
How to Install Memory - Dell AIO Desktop (Official Dell Tech Support)
 
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Learn how to replace the memory in a Dell All-in-One (AIO) desktop computer. This video features the Inspiron 23-5348, but is applicable to most Dell AIO computers.
Views: 21464 TechSupportDell
Keyboard Shortcuts in Windows 10 (Official Dell Tech Support)
 
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Learn how to use keyboard shortcuts in Windows 10 to be quicker and more efficient in your work in this Dell tutorial. Perform common tasks with ease and enhance your performance with keyboard shortcuts. Watch this video and know how to create new virtual desktop, access windows settings, start Cortana, open file explorer and many more by using keyboard shortcuts. Use different key combination and get the work done at your fingertips. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 40418 TechSupportDell
Install the Server Update Utility with Dell's Lifecycle Controller
 
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This video will guide you through install Dell's Server Update Utility with the Lifecycle controller. The SUU .iso can be downloaded at http://dell.to/12emN8N. SUU compares the versions of components currently installed on your system with update components packaged on the Dell PowerEdge Server Update Utility. SUU then displays a comparison report of the versions and provides the option of updating the components. Dell Lifecycle Controller technology allows users to perform useful tasks such as configure BIOS and hardware settings, deploy operating systems, update drivers, change RAID settings, and save hardware profiles.
Views: 40218 TechSupportDell
Understanding RAID Levels
 
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Learn more about RAID implementations. Which RAID level best suits your needs? Visit dell.com/support for more information about your Dell products.
Views: 8419 TechSupportDell
How to Setup Your Dell S2340T Touch Monitor in 99 Seconds
 
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Learn how to set up your new Dell S2340T touch monitor with a Windows 8 computer. For more information please visit http://dell.com/support For support questions email us at [email protected]
Views: 20935 TechSupportDell

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